What is hotel maintenance consulting?
It is the technical support that transforms reactive maintenance into a preventive and measurable model, based on RCM, data, and clear processes.
At HOTEX we design and implement preventive plans tailored to your hotel’s type, inventory, and local regulations, working with your existing team —without increasing staff— and reporting directly to top management.
Direct impact on GOP
Structured maintenance reduces breakdowns, energy consumption, and compliance risks. The result: lower Opex, higher room availability, and better NPS, which translates directly into GOP improvement.
Pro tip: start with three critical systems (HVAC, DHW, and Fire Safety). They generate the highest ROI in the first 90 days.
HOTEX method in 4 steps
- Technical inventory: quick survey of assets, criticality, and compliance requirements.
- Preventive plan: frequencies, tasks, spare parts, and RCM where it adds value.
- Compliance: contracts and mandatory records (Fire Safety, legionella, elevators, refrigerants, etc.).
- Operational control: KPIs, backlog, response times, and monthly reporting to management.
Concrete benefits
- Reduction of 10–20% of Opex in maintenance within 6–12 months.
- Fewer critical breakdowns and higher room availability.
- Audited regulatory compliance (avoids fines and failed inspections).
- Transparency with suppliers and better contract negotiations.
Kick-off checklist (7 days)
- Define the 20 critical assets and their minimum preventive plan.
- Centralize contracts and certificates in an accessible repository.
- Set 5 KPIs: failures/100 rooms, MTTR, % preventive completed, kWh/stay, FLS incidents.
- Plan an initial HOTEX audit (remote) and align the entire team.